Empower your business with our cloud communication solutions

1.Toll Free Number
2. IVR
3. Virtual Number
4. Political or any Voice Broadcasting

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10+ years of experience & expertise in telecom domain Serving 900 Clients installation across the globe.

Cloud Telephony

PROBUZ IVR FEATURES


“Manage Customer Calls Efficiently with Smart IVR Solutions”

“Delivering Best-in-class IVR Solution”


1.Add-on Application Integration

Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications..

2.Programmable Multi-level IVR

Spread your Design your multi level IVR with multiple levels and configure each level with a highly-customised menu and call flow structure.

3.Profesional Voice Over Artists

Our dedicated voice over professionals ensures your brand gets high-quality IVR recordings for every business need.

4.Live Call Monitoring Dashboard

Review your call centre’s performance by keeping a check on the live status of active, on-hold and disconnected calls.

5. Replicated Website

company can have their own personalized self-replicating website with static URL.

6. Tax Management

All local and International Tax Management

7.Built-in Text-to-Speech

Dynamically convert written texts into audio messages to align your message scripts with customer needs..

8. Call Barging/Whispering

Barge or whisper into an active call and ensure error-free customer service by assisting agents in customer handling.

9. Commission Management

Provides up-to-date and clear information on earned and expected commission and incentives.

10. Compatible With Any Plan

Have the ability to combine business plans together for customizing the options.

11. Business Analysis Report

Total Income, Total Out going and Balance

12. Multiple Payment Mode Acceptance

Large Range of Payment Options like Cards, Netbanking, cash, DD, Cheque, Bank Transfer and wallets

13. Reports Can Be Exported To Various Formats

You can export all the reports or data from the system to excel or print them in PDF.

14. KYC Document Confirmation

Know Your Customer - KYC enables company to know/ understand their customers and verifying his/ her identity by using reliable, independent source documents, data or information.

15. Robust & Flexible Architecture

Our Ability to do the changes, any point of time , without effecting the ongoing business.

16. Various Email & SMS Notifications

Your customers have the right to all the information. Don’t worry! Our System automatically sends an Email or delivers SMS notifications to your customers.

17. Payment Gateways

Pre integrated payment gateways to make process easy. Flexible enough to be get integrated with any of the payment gateways.

18. Security Management With Numerous In-build Security Features

Perfecting protection through advanced security management and services means safeguarding the basis of sustained competitiveness and business continuity of our customers.

BENEFITS


Spend Less and Deliver More

Auto-attend Incoming Calls

Build Professional Brand Image

Boost Agent Productivity

Handle High Call Volumes

Deliver Rich Customer Experience

Maximise First Call Resolution

Why Probuz Technologies And Cloud IVR solutions ?

Responsive Website With
static URL

Best-in-Market
Pricing

SMS Gateway



24*7 Customer Support

99.99% Uptime Guarantee

End-to-End Customer Service

1300

Customers

400

Resellers

100%

Satisfaction

652

Custom Solutions

Basic IVR plan Starts From 7500 INR

You will get “Best IVR Solution With a Blend Of Multiple Features”.

What Our Client Says



" PROBUZ powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in PROBUZ." "

Jatin Gupta



"The quality of IVR services offered by PROBUZ has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to PROBUZ and I'm sure we have found a long term partner in PROBUZ!" ."

Nikhil Thaper

Get Your Best Cloud IVR Solution Now !